Technical FAQ
Read through these frequently asked questions to find the solution to your technical problem.
What browser do I need to use this site?
You need an up-to-date browser. This site runs best on the latest version of Microsoft Internet Explorer. On a PC you need at least Internet Explorer 5.0 or Netscape Navigator 6.0. On a Mac you need at least Internet Explorer 5.0, Netscape Navigator 6.0, or Safari 1.0.
You can download the latest versions of these browsers:
What plugins do I need?
To view, navigate, and print PDF (Portable Document Format) files you should download and install a copy of the free Adobe reader from Adobe Systems.
To view PowerPoint files if you don't have PowerPoint installed on your computer, you should download and install the free PowerPoint viewer from Microsoft.
Where can I get further help?
You can contact us directly at reachinfo@REACHregistry.org.
Please let us know some basic facts about your computer and internet setup:
- Brand, model, and type of computer (ie, PC, Macintosh, HP, Sun, etc)
- Operating system (ie, Windows 95, 98, Windows 3.11, Windows NT, Windows XP, Mac OS, Unix, etc)
- Browser model and version (ie, Netscape Communicator 4.61, Microsoft Internet Explorer 5.0, etc)
- Connection type and speed (ie, Office LAN, ISDN, 28.8 kbps modem, cable modem, ADSL, satellite, firewall, etc)
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Interested in results from REACH Registry studies? Visit the Publications section for a complete listing of global and local articles.
Don't miss the latest issue of the REACH registry bulletin Investigators Update, formerly known as The Observer.
View the video proceedings of the Regional Investigator Meeting, held on 15 March in Chicago, IL, with special guest Dr Mark Alberts.
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